AI or artificial intelligence is applied delivering services in so many service areas. We see AI at store registers replacing cashiers. There is AI in customer service call centers stylizing call trees before we actually speak to a human being. Banking services implement AI in your banking process. AI is also being used to…
DetailsCease demand letters are an expected step before any legal action is taken. Most jurisdictions require a claimant to demonstrate mitigation efforts. Courts respect a claimant’s attempt to resolve the issue of concern. They also appreciate seeing an effort to minimize damages. But what can be surmised by cease demand letters is not what is…
DetailsCybersecurity term use may not be as clear as it is used in every day conversation. Cybersecurity as a term has been bouncing around by many without carefully determining what it encompasses. The same can be said of ‘data security,’ it’s sibling. From an operational aspect advising client it is important that there be clear…
DetailsBusiness records are created every minute in business and in a variety of entities. Every call handled by receptionists, customer service, account managers, and even by management and executives creates a business record. Every transaction, document dispatch, email, scanning of information for sharing, all creates business records. Every function and every task, digitized, becomes a…
DetailsStartup Business criteria for the idea-person and the money-person, backing the venture, is always easily skewed toward “what’s the least that it will take to get going”. Going into the wild of business with the startup entrepreneurial spirit is fascinating and laudable. Many venture off with the chutzpa without seeking legal counsel and resort to…
DetailsSocial media privacy trust is easily and all too often not evaluated by users. Social media usage in its carefree, beach-like social setting, is all about people enjoying keeping up with friends and sharing life events and experiences with friends. However, it has become blatantly clear that by using the platform to share with friends,…
DetailsInternet speech modification is a concern for all who are concerned about their free speech being infringed. Self-Modification by social media platforms has struggled to ensure that the Internet is acceptable to all cultures, religions, political persuasion, and to all values of countries. This exercise in Internet Governance is tall and detailed and comes under…
DetailsOnline defamation has become all-too common. From the individual to the business they all have become subject of ill comments online. Many, espousing their belief in their First Amendment right to free speech, have misused that right. Doing so, they claim immunity from defamation claims. Many claim truth, they were privileged, or that their statement…
DetailsBusiness data in business could be considered a trade secret as it is an essential component of analysis and decision-making. Businesses cannot compete without relevant data for their administration, process and service delivery. Trade secrets in database records have value. Such secrets are sought for competitive reasons. Intruding, a kind word for hacking, into another’s…
DetailsInternet speech has drawn concern for its limitless, it seems, availability for anyone to air their comments about something. While there are certain protections for speech, the inherent lack of truth in the statements or the lack of concern for the truth in making such a statement online about someone, engenders a considerable amount of…
DetailsInternet speech immunity exceptions are sought frequently by individuals and businesses who are affected by someone else’s comments about them via an online site. Online sites are today’s marketplace of ideas to enhance the “competition of the market.”[1] And so, the claim usually asserted is a defamation claim directed to the website from where the…
DetailsWebsite crawling and data scraping have burdened the growth of e-commerce as website owners are witnessing their data scraped. The legal questions have lingered. Many questions stand out. The prevalence of crawling and scraping has become too of the norm for those using web content for business, research, or marketing purposes. The common theme is…
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